| Guest order entry | Guests can browse and order in their phone browser without installing an app. | Petpooja lists Scan & Order as an add-on for QR ordering.Petpooja: Scan & Order (opens in a new tab) | Open the current guest flow on an ordinary phone. Browse, choose an option, and place one test order. |
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| Staff order entry | Staff can enter dine-in, takeaway, and delivery orders in eRestro. | Its Captain Ordering App supports staff ordering and bill settlement on Android devices.Petpooja: Captain app (opens in a new tab) | Ask staff to enter dine-in, takeaway, and delivery examples, then record which modes are enabled for your venue. |
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| Kitchen handoff | Confirmed orders appear as live tickets in the kitchen display. | Its KDS displays tickets and supports marking food ready; Android and Windows are listed.Petpooja: KDS (opens in a new tab) | Place a confirmed order and follow the same order number into the live kitchen queue. |
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| Open check | Teams can add orders to an active guest session and keep one bill up to date. | Verify with provider | Add an item after the first order and verify that item count and one active bill update together. |
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| Reported UPI | Guests can report a UPI payment; staff confirm it after checking the venue's payment account. | Verify with provider | Report a UPI payment, then verify the separate staff-confirmation step and the venue-side account check. |
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| Owner visibility | Owners can review live orders and current venue activity in the admin. | Petpooja describes sales, online-order, staff-action and inventory reports.Petpooja: reporting overview (opens in a new tab) | Use the owner admin during the same test order and identify which live states and venue activity are visible. |
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| Tax and receipt configuration | Venues can configure GST and receipt details, subject to validation by their accountant. | Verify with provider | Review the current settings and a sample receipt, then validate the venue configuration with your accountant. |
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| Stock and purchasing | Owners can track stock items, purchases, and inventory movements. | Petpooja describes raw materials, recipe stock deduction, low-stock alerts and purchase orders.Petpooja: inventory (opens in a new tab) | Receive part of a purchase, inspect the changed stock quantity and compare it with a physical count. Confirm units and module pricing. |
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| Customer marketing | Owners can review guest segments, prepare opt-in email campaigns and define promotion rules, with module and channel setup confirmed for the venue. | Petpooja presents CRM and lists loyalty and SMS services. Confirm the package and consent workflow.Petpooja: product and add-ons (opens in a new tab) | Prepare a campaign for an opted-in audience. Inspect channels, consent handling, promotion rules and any extra costs before sending. |
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| Printer setup and recovery | Desktop and browser printing have supported connection routes. Initial pairing, drivers and actual printer testing are required. | Verify with provider | Bring your exact printer model. Print a receipt and KOT, disconnect it, reconnect it and inspect how uncertain jobs are recovered without blind reprinting. |
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| Plan, migration and support | Starter is free to explore within the published limits. Confirm advanced modules, setup and support in a written proposal. | Verify with provider | List the devices, staff, stock data and customer tools you need. Ask what is included, how data moves in and out, and who handles a service-time incident. |
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